btji's commitment to responsible gaming
btji believes entertainment should be enjoyable — not stressful. Our protection tools and guidelines keep you in control at all times.
What does responsible gaming mean?
Responsible gaming means keeping betting or gaming as a limited part of your entertainment — not the centre of your life. At btji, we want you to make decisions on your own terms. You stay in control of how much time and money you spend.
We believe ensuring every player's safety is a core responsibility of a premium platform. That is why btji has built several protection tools directly into your account — available to use at any time.
When gaming becomes a problem, it can cause stress, financial harm, and strain on family relationships. Taking the right steps at the right time can help avoid these risks.
Core principles
- Play for entertainment only, not as a source of income
- Set a budget in advance and stick to it
- Do not chase losses by placing more bets
- Prioritise spending time with family and friends
- Never play while drinking or under mental stress
btji's protection tools
Deposit Limit
Set a limit on how much you can deposit per day, week, or month. Lowering the limit takes effect immediately. The minimum deposit amount at btji is ৳100.
Time-Out Feature
If you want to take a break for a few days, choose time-out — from 24 hours up to 30 days. During this period you cannot log in to your account, but you can return to playing normally afterwards.
Self-Exclusion
If you feel betting is getting out of control, activate self-exclusion. This will close your account completely for an extended period. Contact our support team to proceed.
21+ Age Requirement
btji is only for individuals aged 21 and above. Age is verified at registration. There is no way for minors to open an account. Keep your device secure from underage users.
Loss Limit
Set a loss limit so your session stops automatically once you have lost a set amount. This is the most effective way to avoid significant financial harm.
Reality Check
During play, a reminder is sent at regular intervals — letting you know how long you have been playing and what your overall results look like. This helps you stay aware and in control.
Recognise the signs of problem gambling
If you notice any of the following signs in yourself or someone close to you, it is time to be cautious:
- Feeling the urge to bet more to chase lost money
- Repeatedly failing to stop betting despite trying
- Playing for hours while neglecting family, friends, or work
- Borrowing money or spending savings to play
- Hiding your gambling from loved ones
- Turning to betting to cope with stress, loneliness, or depression
Take action today
If you identify the signs above, it is important to act quickly. btji's support team is always ready to help you.
Simple steps to set limits
Log in to your account
Access your account on btji and go to the "Account Settings" section.
Open the "Responsible Gaming" menu
Inside Settings, find the "Responsible Gaming" section.
Choose the tool you need
Select whichever you need — deposit limit, loss limit, time-out, or self-exclusion.
Enter the amount or time period
Enter the specific limit or duration and confirm. Lowering a limit takes effect immediately.
Get help from support
If you have any trouble, contact us via 24/7 live chat or at [email protected].
Budget tips
Before playing, set a clear budget — an amount that, if lost, will have no impact on your daily life.
- Allocate only a small portion of your monthly income
- Keep household expenses and savings separate
- Stop the session as soon as your budget runs out
- Set any winnings aside before continuing to play
- Never think of betting as an alternative source of income
Questions and answers about responsible gaming
Play in a controlled way, enjoy yourself
btji is here for you — while you play and whenever you need help.